Technical Support Engineer (Network - Wireless)

Published on 06/10/2021

Bilgisayar ve Elektronik


İstanbul, TR-34

Job Description:

Wyser is the international company within Gi Group in charge of searching for and selecting specialized middle and senior management.

We are looking for a "Technical Support Engineer (Network - Wireless)'' for our global client which is giving service in Technology industry.


  • Technical product management of CPE devices (Fiber HGW, xDSL Modems, LTE/5G Modem, WiFi extender/WiFi Meshetc. )
  • End-to-end management of customer devices. Answering RPF, acceptance and performance tests and operational support after leaving the site.
  • Manage network compatibility of the home network devices offered to the customer.
  • To be Technical Single point of Contact of the operators (SPOC), preparing road maps for new product and services on customer device domain

Desired Skills and Specializations;

  • Associate degree diploma (Computer/ Electronic or an equivalent combination of education)
  • Strong knowledge on basic Network topologies, DSL technology, IPv4/IPv6, CPE management (TR-069, SNMP, MQTT etc.), GPON Network and IPTV is a plus.
  • Strong knowledge on Wi-Fi technologies and Wi-Fi experience
  • Preferably experience on broadband device management systems (ACS).
  • High level of device troubleshooting skills, Test management and field experience
  • Advanced IP Network knowledge
  • Effective presentation, reporting and documentation skills,
  • Must have Strong analytical thinking ability and communication skills
  • A self-motivated convincing person with strong stakeholder orientation with excellent communication skills.
  • High level of English reading and writing skills is a plus.


Industrial sector

Bilgisayar ve Elektronik

Reference code



Hazal Temurlenk, is our consultant who manages this job opportunity.

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