Position

Satış Operasyon Uzmanı

Published on 21/09/2022

Müşteri Hizmetleri (Satış Sonrası)

İstanbul, TR-34

Job Description:

Wyser is an international search & selection company present in 3-continents.


We are looking for a "Sales Operations Specaialist" for our global industry leader client, provides a complete range of engineered components and solutions.


Job Responsibilities

  • Manage the export business-related activities where applicable,
  • Act as liaison between the customer and factory, proactively communicate in a timely manner with external customers about order verification, order and shipment status,
  • Provide customers product, delivery, claims/returns and program information,
  • Communicate also with operation to verify lead times, schedule customer orders according to their delivery needs and communicate special handling request,
  • Proactively communicate in a timely manner with external customers about order status related requests,
  • Accept and process sales order schedules and also discrete orders, following established business rules,
  • Promote customer satisfaction and achieves cycle time reduction through team-based problem-solving,
  • Proactively act to understand and solve customer needs and identify solutions to non-standard task/queries.


Background & Skills

  • Bachelor’s Degree
  • Fluent in English
  • Min 4 years of experience in the field of marketing analysis or business intelligence,
  • Customer focused mindset, critical thinking, organization and time management skills ,team-oriented, problem-solving skills and corrective action methodology.


Industrial sector

Reference code

2707

Consultant

Nur Bekler, is our consultant who manages this job opportunity.

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