Sales Support Engineer

Published on 12/11/2021


İstanbul, TR-34

Job Description:

Wyser is an international search & selection company present in 3-continents.

We are looking for a "Sales Support Engineer" for our client in the applied water solutions industry.

Main Responsibilities

-Pre- sales and post sales coordination and support for different departments,

-Internal responsibilities related to products, applications and pricing,

-To evaluate & analyse customer enquiries, assisting in the selection of the appropriate equipment to meet the overall requirements and prepare technical and commercial proposal,

-Allocate project reference numbers and ensure all the data related to the project is saved under relevant folders as well as essential fields in CRM program,

-Prepare and submit written proposals in accordance company policies by utilizing company selection and quote tools,

-Collect the complete project details from the customer and screen all the involved parties for “red flag” case of any new customers before any quotation is made,

-Assist the manager in maintaining the company product assortment in accordance with the market needs and customer inputs,

-Assist the manager in maintaining the internal / external sales tools,

-Continuous support to the distributors in matters related to products, pricing, technical data sheets etc,

-Liaison with customers, factories, sales team to obtain sufficient information to enable completion of a compliant quotation and therefore to maximize opportunities to receive an order within the current market guidelines,

-Internal product expert role to enhance the support quality and utilise the expertise,

-Assist the order department with clarifications on product configurations and technical information for orders and coordinate the terms and conditions for the sale,

-Co-operate with fellow employees to ensure that functions and objectives are achieved efficiently,

-Train distributors, customers and sales team on products and sales tools,

-Work with the Order department to ensure equipment is delivered with the contracted timescale,

-Work on the product configurations of the pumps manufactured locally,

Experience & Requirements

-Bachelor’s Degree (Mechanical or Electrical Engineering),

-Min. 2 years of experience in the pumping systems HVAC and Building services applications, with exposure to sales/marketing/distributors, preferably in an engineering/process control environment,

-Product and market knowledge required,

-Fluent in English,

-High level of analytical skills, critical thinking and ability in simplifying of complex issues.


Industrial sector

Reference code



Nur Bekler, is our consultant who manages this job opportunity.

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